Developing Clinical Service Strategies at scale

ETL, as part of the masterplan team, was engaged in 2019 to develop the clinical services strategy for the entire organisation including the role of the proposed ambitious health district campus in central Doha.

ETL has led clinical strategic planning for HMC’s ambitious national masterplan since 2015. Currently, this involves clinical planning for 2 major campuses, HBKMC and Al Daayan.

ETL’s contributions have included a high-level capacity modelling exercise of key capacity indicators to ensure the tertiary centre was right-sized to meet the demand by 2042. It culminated in the development of clinical and functional briefs and schedules of accommodation for all the planned facilities.

ETL is leading the development of the clinical services strategy, working alongside architects and urban planners. In addition, ETL is providing key strategic advisory services for the overall delivery programme. Finally, ETL is providing design requirements and supporting design teams for each of the 2 sites with peer reviews.

Design standards framework

Our masterplan scope includes creating HMC’s design standards framework (DSF)alongside a multidisciplinary team of engineers and architects. This includes strategic clinical guidance, operational policies, clinical and functional briefing and an innovative modular system of schedules of accommodation, fully loaded exemplar room designs and room datasheets. Additional elements include relationship diagrams and clinical flows, and content for design requirements covering functionality, quality, safety and resilience.

All of these derive from stakeholder consultation, extensive international research, and subject matter expert contributions. The DSF is a live, regularly updated online resource

ETL Healthcare Planning International Hamad Bin Khalifa Medical City Doha

Web Standards Made Simple

The design standards framework we developed for Qatar’s Hamad Medical Corporation breaks new ground in the structuring and dissemination guidance, as well as the feedback and update loop. ETL collaborated with the facilities masterplan lead consultant Buro Happold, contributing clinical strategies, healthcare planning guidelines and policy content. Another key contributor to past versions of the DSF was Stantec, on architecture and interiors.

Web Standards Made Simple

We have captured the project in a large A0 poster.

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Relevant knowledge and experience applied to this project:

  • Knowledge of leading-edge models of care
  • Experience of International and Middle East health care systems
  • Technology assessment skills

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