IT Support Consultant
ETL is a unique commercial consultancy and a wholly-owned subsidiary of Guy’s and St Thomas’ NHS Foundation. Over the past 5 years, ETL has established itself as a leading provider of consultancy based services which help private and public sector clients all over the world become more efficient and effective through the delivery of strategic estates development.
Our range of specialist services includes Healthcare Planning, Strategic Estate Development, Property Consultancy, Capital Development, Sustainability, and Technology. We support customers in the health sector nationally and internationally.
About The Role
This role will join the company’s IT team and be responsible internally for IT support to all company users, and externally for the efficient and effective delivery of projects to clients.
The position holder will also be responsible for the production of service reports and will attend service review meetings with clients: presenting reports, documenting actions and ensuring that these are responded to in a timely and professional manner.
Candidates will need to have significant experience of providing IT support service, working with both internal and external clients. Experience of Windows desktop operating systems is essential including:
• Active Directory
• Office 365
• Windows and iOS mobile devices
• Laptop and desktop hardware
• Printing and multifunctional devices